HELP AND SUPPORT
WARNINGS, TERMS & CONDITIONS AND LEGALS
WARNINGS
THIS IS NOT A TOY. Our products are high performance RC models and must be treated with care and respect. It is the user's (your) responsibility to operate this product safely. These products are not suitable for children under the age of 14 without adult supervision. It is the parents’ and/or guardians’ responsibility to ensure minors receive appropriate guidance. Please read the online manual and familarise yourself with the product and its electronics before operating. Do NOT run this kit on public streets, near people or animals or in small areas, otherwise serious accidents, personal injuries and/or property damage may occur.
CHOKING HAZARD: Keep out of reach of small children. Contains small parts.
RTR only: This product is in accordance with RED Directive 2014/53/EU. For the declaration of conformity visit: ARRMA-RC.com/CE
ARRMA (A trade name of Horizon Hobby Ltd) WEBSITE POLICIES, TERMS AND CONDITIONS
Horizon Hobby Ltd
“Horizon Hobby Ltd”, a company incorporated in England & Wales, company number 04932748, has established this website (the "website") for your personal information, communication and to facilitate transactions you wish to make with ‘Horizon Hobby Ltd’. The website is subject to the following terms and conditions ("Terms and Conditions") and all applicable laws. By accessing the website, you accept these terms and conditions.
Terms and Conditions
Site Operation and Production
The ‘ARRMA’ website is operated by ‘Horizon Hobby Ltd’ for the purposes of disseminating information about our company, products and services. The ‘ARRMA’ website also exists to provide access to associated ‘ARRMA’ websites (including, but not limited to, www.arrma-rc.com), to enable users of the website to request and receive information and/or place orders for ‘ARRMA’ products.
The ‘ARRMA’ website, its content, functionality and design, is protected in the UK and elsewhere in the world by copyrights, trademarks, designs and/or design rights and other intellectual property rights, either used by us under licence from a third party or owned by ‘Horizon Hobby Ltd’; by this expression, we mean ‘Horizon Hobby Ltd’ and each of its subsidiaries, together with selected companies (which are either our partners who perform a function such as secure transaction processing, or agencies and suppliers with whom we have partnered, to assist us to more effectively fulfil orders, manage and conduct promotions and offers, provide technical assistance and support and perform other functions to support marketing, customer service and other activities). None of the website, the website content, the website functionality or the website design, nor any part of any of each, may be used in any manner whatsoever, except either as provided for in these Terms and Conditions, or in the text on the website or within the strict terms of the written permission of ‘Horizon Hobby Ltd’ obtained for the proposed use in advance of such use (and in respect of which ‘Horizon Hobby Ltd’ neither warrants, nor represents, that your proposed use will not infringe any third party rights).
The materials contained in, or displayed on, this website are provided "as is" and without representations or warranties of any kind, either expressed or implied. ‘Horizon Hobby Ltd’ disclaims all warranties of satisfactory quality and fitness for a particular purpose. ‘Horizon Hobby Ltd’ does not warrant that the functions contained in the materials will be uninterrupted or error-free.
Trademarks and logos (the "Trade Marks") displayed on the ‘ARRMA’ website include the registered and unregistered trademarks of ‘Horizon Hobby Ltd’. Nothing in these Terms and Conditions on the website may be construed as granting any licence or right to use any of the Trade Marks without the prior written permission of ‘Horizon Hobby Ltd’ or other proprietor of the Trade Marks. Any use of the Trade Marks or any other content on the website, except as provided in these Terms and Conditions, is strictly prohibited.
These are the terms and conditions governing your use of www.arrma-rc.com
Welcome to the ‘ARRMA’ website, available at, and under, www.arrma-rc.com (‘ARRMA’ website), developed, hosted, operated and maintained by ‘Horizon Hobby Ltd’ or our agents or sub-contractors.
This is a legal agreement between you ("you", "user", "your") and ‘Horizon Hobby Ltd’ (collectively “we,” “us” or “our”).
By accessing or using this website, you acknowledge that you have read and understand this agreement and agree to be legally bound by it.
If you do not accept this agreement you are not authorised to use, or access, the ‘ARRMA’ website.
PRIVACY POLICY
‘Horizon Hobby Ltd’s’ privacy policy is expressly incorporated, by this reference, into this agreement. The terms governing our use of any information that you submit to us by means of the ‘ARRMA’ website (including, but not limited to, requests for information on the products available from ‘Horizon Hobby Ltd’ owned websites), are set out in this privacy policy.
The ‘ARRMA’ website may contain links to websites operated by ‘Horizon Hobby Ltd’.
LINKS
If you wish to publish, frame, refer to or provide information about ‘ARRMA’ or ‘Horizon Hobby Ltd’ on any website, web page, email address or equivalent, whether operated by you or your affiliates, or any companies, partnerships, limited liability partnerships or any other legal entity in which you have ownership or investment interests (also collectively referred to as “you”) for commercial purposes, you must obtain prior written permission from us to do so (by contacting enquiries@arrma-rc.com), which we may withhold, at our discretion, and then enter into an agreement based on our standard terms.
‘Horizon Hobby Ltd’ has not reviewed any other sites linked to the website, and is not responsible for, and does not endorse, the content of any off-site pages or any other sites linked to the website. Linking to any other off-site pages or other sites is entirely at your own risk.
PERSONAL INFORMATION
We do not collect any personally identifiable data from individuals unless specifically provided by the individuals. For example, you voluntarily provide your name, postal address, email address and phone number on the ‘ARRMA’ website. We take the protection of your personally identifiable data seriously and we comply with the Data Protection Act 1998 and EU General Data Protection Regulation (GDPR) when handling your data. We will use any such information to respond to your requests. We reserve the right to retain the content of any email that we receive, including the email address from which it was sent, and our response in order to support your enquiries to the extent we are permitted to do so by Data Protection Act 1998 legislation and EU General Data Protection Regulation (GDPR).
We may share any of the information we gather on the ‘ARRMA’ website with our affiliates and/or service providers for the purpose of providing our services to you and for direct marketing, subject to your consent (please see 'Contacting You' below). We may also collect and store statistics and other information about the online activities of our visitors on an aggregate basis to help improve your experience of the ‘ARRMA’ website.
We collect IP addresses when you visit our website in order to maintain sessions between different webpages and to generate statistics on our webpages, for example which webpages are popular and how people navigate around our website arrive on these webpages.
We may store IP addresses on a 'blacklist' if we detect any abuse originating from an IP address, such as DOS (Denial of Service) attacks on our web server(s).
Sometimes ‘Horizon Hobby Ltd’ retains the services of third parties to perform functions or services on our behalf. For example, we use service providers to validate and process secure internet transactions.
As our business develops, ‘Horizon Hobby Ltd’ may buy or sell assets. During any such transactions, data about users of the websites is one of the transferred business assets; by accepting the terms and conditions of the ‘ARRMA’ websites, you agree to the transfer of your personal data in such an event. All such data is in the sole ownership of ‘Horizon Hobby Ltd’.
‘Horizon Hobby Ltd’ and our affiliates preserve, and have, the right to disclose any information about you or your use of the ‘ARRMA’ website without your prior permission if we, or they, believe, with good faith, that such action is necessary to:
- Protect ‘Horizon Hobby Ltd’ and our affiliates
- Enforce the agreement and revised terms or
- Respond to claims that any content violates the rights of third-parties. ‘Horizon Hobby Ltd’ and our affiliates may also disclose information as we, or they, deem necessary to satisfy any applicable law, regulation, legal process or governmental request.
We may disclose aggregated data to third parties. This type of information will not be linked to any personally identifiable information from which any individual person can be identified.
Contacting You
Once you have provided your email and postal addresses, telephone numbers or other contact information, we may, on occasion, contact you to provide information or offers that we think you may find useful or of interest. This is subject to your consent. You can at any time choose not to receive promotional or marketing emails, or other communications from us, by following the procedure described in the ‘Controlling Your Information’ section below. Please note that we may occasionally contact you for administrative purposes even if you unsubscribe from our email or other promotional lists.
Controlling Your Information
You may review, change, or request the deletion of your contact information and preferences or request to stop receiving marketing or promotional communications by signing into your account here and visiting the Preference Center.
However, to the extent that corrected or deleted information is also stored in other databases, we cannot always ensure that such corrections or deletions will immediately reach the other databases. Some information may be retained for longer periods as required by law, contracts or auditing requirements as stipulated in the Data Protection Act 1998 and the EU General Data Protection Regulation (GDPR).
Horizon Hobby Ltd. Cookies Policy
PERSONAL INFORMATION
We do not store any personal information in the cookies we set.
WHAT ARE 'COOKIES'?
Cookies are small files that are placed on your computer and contain little pieces of information relevant to the website you are visiting. Most websites use cookies, especially websites that offer e-commerce facilities or other customisable settings, such as region and language choices.
As an example (and one of the main reasons that we use cookies):
When you set your regional and language settings on a web page and then move to a new page within that website, the website needs to know which region and language you chose. To do this, the website will set a small cookie on your computer containing a unique identifier. The next time you move to another page, the website will read the cookie and then it will know which language to display the page content in. If a cookie isn't set, every time you changed page on the website it would 'forget' what settings you had previously chosen.
WHAT DO WE USE COOKIES FOR?
We use cookies on our website to remember options you choose, such as what country you are in. This enables us to show you the correct products for your region, the correct language options, currencies and prices throughout the website.
THIRD PARTY COOKIES
We also use Third party cookies from reputable companies like Facebook and Google. These cookies enable us to add interactions to our website such as Facebook's 'like' functionality. We also use Google Analytics to help us analyse web traffic and see which web pages are our most popular. No personal information is stored in these cookies.
WHAT IF YOU DON'T WANT US TO USE COOKIES?
Hopefully now you know what we use cookies for, and that we don't store your personal information, you won't mind us using them. However, if you still don't like the idea of us using cookies, you can disable them from within your internet browser. Here are links to websites explaining how to do this on the most popular browsers:
For more information on cookies, check out www.aboutcookies.org
